Good software developers tend to fall into one of two categories. They either approach problems creatively or rationally. Creative approaches can be intriguing, amusing or downright inspiring, but often fail to account for the complexities that plague real world systems. Rational approaches are often sound and reliable, but don't easily extend to new problem domains.

Übermensch Consulting prides itself on its ability to carefully bridge this divide. We find unique solutions to new and interesting problems and develop them in a way that promotes reuse and extensibility.

Services

Brainstorming Session

You have your next great idea, but need to flesh it out. You've hit a roadblock in implementation or a performance bottleneck and have exhausted all possibilities. You feel like you've been treading water are are just looking for a spark to jumpstart your innovation. A brainstorming session is a great place to start.

We will sit with you and hash out what it is you are struggling with. During the process, we will familiarize ourselves with your business, your customers and your technologies, as much as is necessary to understand your problem. We will meet with your developers and your business owners to brainstorm solutions to the problems you are facing or potential new directions you might consider taking.

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Feature Development

You have applications and services to enhance, but your dev team is too busy working on the next big thing. You'd like to let them focus on those core business initiatives without having to sacrifice the addition of new functionality to your existing infrastructure. Let us develop that new feature for you and avoid costly task switching for your dev team.

We will meet with key members of your team to establish a set of both need-to- and nice-to-have functionality. From there, we will take the requirements and begin implementing, all the while in constant contact with you to ensure we are both on the same page. We will meet with you to demonstrate the functionality and with your developers to ensure they have everything they need to maintain the code going forward.

Should you decide that you do not want to maintain the feature yourself, we can implement it as a service that we host. We can then work with your team to ensure a seamless integration with your existing systems.

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Application Development

You have your next big idea but lack the bandwidth or resources to make it a reality. You're looking for some help to implement a new, greenfield application or service from the ground up. You insist on well-written, fully-tested and extensible code designed to meet both current and future requirements.

We will meet with key members of your team to establish a set of both need-to- and nice-to-have functionality. From there, we will take the requirements and begin implementing, all the while in constant contact with you to ensure we are both on the same page.

Should you decide that you do not want to maintain the application yourself, we can implement it as a service that we host. We can then work with your team to ensure a seamless integration with your existing systems.

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Data have assumed the role of storyteller in the modern enterprise. For large and small businesses alike, your customers, employees and business processes are telling their own stories through the data they leave in their wake. Whether you have a need to enhance your customers' experience, boost productivity or streamline aging processes, we can help translate the stories the data are telling and meet your goals.

Services

Data Strategy

You suspect that there are lessons to be learned from your day-to-day operations, but you aren't sure where to begin or what questions you should be asking. The kinds of things we will answer are:

• What data do you currently possess that you can leverage more fully?
• What data does your business generate that you are not capturing but should be?
• What kinds of questions should you be asking of your business to see the biggest lift?
• Where and in what format should you be storing your data?
• Do you need realtime access or will batch processing suffice?
• Is A/B testing something that would benefit your business? What other changes do we need to make to support that?

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Data Capitalization

You have the data and the infrastructure around it. Now you want to put the data to work. You want:

• To detect trends in your sales, productivity and growth.
• To apply machine learning to model customer behavior or analyze risk.
• To identify emergent customer segments which can be marketed to more effectively.
• To enable continuous improvement via the application of robust A/B testing methodologies.
• To improve sales forecasts by more accurately modeling past performance.

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There are many products and services that make the promise of personalization-in-a-box. We don't buy it. Personalization is not the mindless application of some arcane mathematical equation to your data. It is the considered actualization of the deepest understanding of your customers' needs. By melding the knowledge your domain experts possess with the trends and patterns your data can surface, you will find yourself with a happier customer with less friction on their way to converting.

Services

Personalization Strategy

You have a diverse customer base and a rich feature set. You recognize the potential of tailoring your application to your customer. You desire to apply an understanding of history and current context to intuit your customers' intent.

We will sit with you, learn about your business, customers and applications and discern where and how a personalized approach makes sense.

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Personalization Rollout

You have decided on a personalization strategy to pursue and are ready to begin implementation. You want to utilize the latest research but avoid costly mistakes. You have a need for a custom recommender, personalized content or a context-aware UI.

Our background personalizing the experiences of millions of users has afforded us the opportunity to learn what works at scale. We will apply state-of-the-art, scalable and robust methods to implement the personalization strategies you have settled on.

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